WSBOnline | Privacy Policy

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We Recognize and Respect Customer Privacy Expectations

Consumer privacy is an important public concern. Generally, surveys have found that American consumers express concern about the use of their information and how technology is used to collect and distribute that information. WaterStone Bank SSB recognizes the importance of this issue to customers and the important role it plays in their trust and confidence in our bank. Our privacy policy is based on recognition of and respect for the privacy expectations of our customers.

Information We Collect About You

We collect nonpublic personal information about you from the following sources:

Information we receive from you on applications or other forms,
Information about your transactions with us, our affiliates, or others,
Information we receive from a consumer-reporting agency,
Any information we collect through an internet "Cookie", a collection device from a web server.

No Disclosure Outsite of Exceptions

We do not sell any public or nonpublic personal information to nonaffiliated third parties for any purpose. We do not share any public or nonpublic personal information with anyone except as defined in this disclosure or permitted by law.

As provided by law certain disclosures of information to nonaffiliated third parties will trigger an opt out provision. Since we do not share with nonaffiliated third parties customers do not need to opt out.

We use the information only to the extent necessary to carry out our daily business activities and to provide services and other opportunities of interest to our customers and former customers.

As permitted by law we may disclose nonpublic personal information we collect to:

Affiliates such as Waterstone Mortgage Corporation
Nonaffiliated third party companies that perform services on our behalf or to other financial institutions with whom we have a joint marketing agreement.

In accordance with the Fair Credit Reporting Act:

We will not use information collected from our Affiliates to make solicitations regarding products or services.
We prohibit our Affiliates from utilizing information disclosed to them to make solicitations to you regarding products or services.

Confidentiality and Security

We Limit Employee Access to Information

Generally, account access is limited to employees who need to know the contents of the account information in order to serve the customer.

We Conduct Employee Education and Conduct Monitoring Compliance

We train and educate our employees on the importance of maintaining customer trust and confidence by protecting their information from improper disclosure to unauthorized parties.

We Maintain Information Security

A fundamental element of maintaining an adequate level of customer privacy is to provide reasonable protections against the unauthorized disclosure of or access to customer information. We employ elaborate systems and procedures to ensure the security and integrity of customer information. We have always been vigilant in our management of customer privacy. The challenges of providing customers access to their information via the Internet are managed with the most up-to-date network security systems, including firewalls, encryption and intrusion detection.

Additional Information

We Maintain Accurate Information

The accuracy of customer account data is important in protecting and maintaining customer trust and confidence. The accuracy of customer information may also play an important role in the financial and service opportunities available to the customer. Therefore, we have procedures in place to ensure that customer account data, information directly related to the customer's account is collected and maintained accurately.

We Make Our Privacy Guidelines Available to Customers

An important part of WaterStone Bank's commitment to providing meaningful customer privacy protection is ensuring that our customers understand our privacy guidelines.

If you have any questions, comments, or concerns about the privacy of your information, please call us at 414-761-1000 or toll free at 1-888-686-7272. You may also email us.