Insurance Claim Procedures

When you need to deal with an insurance claim for fire, flooding, wind damage, lightning strikes, or other property damage it can be a confusing and sometimes frustrating process. If WaterStone Bank is listed as a “mortgagee” or an “additional insured” on your homeowner’s policy we can help you through this process.

When damage like this occurs make sure to notify our Customer Service Center at 414.761.1000 and you’ll be put in touch with an expert that can walk you through the steps of processing a claim.

WaterStone can work with restoration contractors to ensure that your recovery is as smooth as possible so your property is restored and the contractor is paid in accordance with our policies and procedures.

Here is some helpful information: