Secure Email

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     Secure Email LOGIN

Why Secure Email:
     By itself, Internet email is an insecure communications channel. Messages sent via standard Internet email travel in "plain text" and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as social security numbers, bank account numbers, financial statements, tax returns, etc.

How WSB/WsM Secure Email Works:
     When WaterStone Bank or Waterstone Mortgage sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. At the same time, a notification message is sent to you to inform you that a SecureMail message is waiting to be retrieved. The notification message will contain a link to a secure web site. Simply click on the link, log into the secure web site, and retrieve your message.

Creating your Secure Email Account:
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The first time you use SecureMail, you will be prompted to create an account. Supply your email address and password to establish your account. You will use this password each time you log into SecureMail. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process. You can now begin using your SecureMail account.

Retrieving a Secure Email:
     When WaterStone Bank or Waterstone Mortgage sends you a secure email message, you will receive a notification message via standard Internet email. Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can read your SecureMail, download it to your computer, or send a secure reply message.

Sending a Secure Email:
     To send a SecureMail message to WaterStone Bank or Waterstone Mortgage, click on any SecureMail link on the Bank's web site. You will be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can create a new SecureMail message by clicking on the "Compose" tab.