Honoring Emergency Responding Officials Program (HERO)

Putting service above self.

Banking for Heroes

The HERO Program (Honoring Emergency Responding Officials) is designed to support those who dedicate their lives to protecting others. With exclusive financial benefits and hassle-free banking, it provides security and convenience for active and retired first responders, including firefighters, law enforcement, and healthcare professionals.

Exclusive Features

No-Fee ATM Transactions

Money Orders and Official Checks

Enrollment Gift

No-Fee Overdraft Protection Transfers

Yearly Flag Voucher

HELOC & Mortgage Benefits

No-Fee Domestic Wire Transfers

HERO Edition Checks

Two Foreign Currency Purchases Per Year

Checking Accounts Designed for You

Since 1921, WaterStone Bank has served local communities as a financial institution known for its tradition of stability and community involvement. With offices throughout suburban Milwaukee, the bank offers mortgage products, home equity products, checking, savings, certificates of deposit, money market, IRA accounts, commercial loans, and business banking products.

MVP

MVP (Military Valor Program) is for Active Duty Service Members, Military Veterans, and Reserve and National Guard Members. It provides exclusive banking benefits to support their financial goals.

Classic Club

Customers age 50 and older can enroll in this Checking Program to enjoy great benefits and exclusive offers.

Student Checking

The Student Checking Program is for high school and college students ages 14 to 26. It provides flexible banking options and tools to help students build smart financial habits.

Bank Anywhere

Make using your checking account even easier with a WaterStone Bank Debit Card. Safer than carrying cash, your debit card will automatically withdraw from your checking account. Plus, earn points for great merchandise or travel with ScoreCard® Rewards!

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What can we help you with?

Have questions about your banking needs? Our friendly team is here to help. Whether you’re opening your first account, choosing the perfect credit card, or planning your financial future, we’re ready to provide personalized support and guidance. Reach out to us by visiting your nearest branch, giving us a call, or making an appointment. WaterStone Bank is here to make banking easy and stress-free for you.

Customer Support Center

Visit a Branch

With 14 locations across Milwaukee, Waukesha, and Washington counties, our friendly team is ready to assist you with personalized service, expert guidance, and banking solutions tailored to your needs.

Schedule an Appointment

Save time by booking an appointment for personalized assistance. Open a new account, set up beneficiaries, or access services like notary, overdraft protection, and currency exchange.

Latest Insight & Education

Stay informed and empowered with our collection of articles and tools. Whether you’re looking to improve your financial knowledge or explore tips for better banking, our resources are here to guide you every step of the way.

Honoring Emergency Responding Officials (HERO) Disclosure: To enroll in the Honoring Emergency Responding Officials Program (HERO Program) you must show an employee ID, business card, or pay stub as proof you are a currently employed or retired service member of the Fire Department, Police or Sheriff’s Department, Healthcare Worker, including administrative staff or volunteer, Emergency Medical Technician, Doctor, or Nurse. In addition to the above, you must have a WaterStone Bank (WSB) Universal checking account. Only one WSB program can be tied to an account. HERO Program is subject to change without notice. No-fee Overdraft Protection benefit requires an additional WSB deposit account owned by the HERO Program member with funds sufficient to cover the overdraft items. Fees that are assessed to your checking account for withdrawing funds at an ATM with your WSB Debit Card will be refunded to your WSB checking account within the next business day. WSB Home Equity Line-of-Credit (HELOC) annual fee will be refunded to your WSB checking account within 30 business days of the fee being assessed to your HELOC. $500.00 will be credited to your WSB checking account within 30 business days of closing your 1st mortgage home loan with WSB and setting up autopay from your WSB checking account. You may only receive this benefit one time with WSB. Free HERO Program checks will be provided. Benefit does not include reimbursement of other check designs you have previously purchased or plan to purchase. Free Gift will be provided annually in September if at that time your average balance of deposit accounts is greater than or equal to $10,000.00 or you have a WSB HELOC or 1st mortgage home loan. Fees are subject to change at any time. Employees of WaterStone Bank and its subsidiaries can choose to have an employee account and participate in an account program. Employees are eligible to receive program non-monetary benefits and are not eligible to receive program monetary bonuses. REV03172025