Privacy
We take your privacy seriously.
For more than 100 years, WaterStone Bank has been dedicated to protecting your personal and financial information. You have trusted us to preserve the well-being of your financial privacy, and we have never taken advantage of the privilege of being your bank. At WaterStone Bank, we will continue to respect your financial privacy and comply with laws and regulations designed to secure that privacy.
At WaterStone Bank SSB, the confidentiality of your personal information is of the utmost importance. We maintain the latest equipment and software and are constantly looking for new ways to protect your privacy. We believe your trust is our most valuable asset and we will actively seek to protect that trust.
WaterStone Bank SSB does not sell any public or nonpublic personal information to non-affiliated third parties for any purpose. WaterStone Bank SSB does not share any public or nonpublic personal information with anyone except as defined in our privacy notice or as permitted by law.
Please take the time to read over our privacy notice. If you have questions, please feel free to contact any one of our offices or email us.
At WaterStone Bank SSB, the confidentiality of your personal information is of the utmost importance. We maintain the latest equipment and software and are constantly looking for new ways to protect your privacy. We believe your trust is our most valuable asset and we will actively seek to protect that trust.
WaterStone Bank SSB does not sell any public or nonpublic personal information to non-affiliated third parties for any purpose. WaterStone Bank SSB does not share any public or nonpublic personal information with anyone except as defined in our privacy notice or as permitted by law.
Please take the time to read over our privacy notice. If you have questions, please feel free to contact any one of our offices or email us.
Digital Privacy
We take your digital privacy seriously and are committed to protecting your personal information. Our goal is to ensure your data is handled responsibly and securely while providing a seamless experience. To learn more about how we collect, use, and safeguard your information, and the choices available to you, please review our digital privacy policy.
Digital Privacy Policy
At WaterStone Bank (“WaterStone,” “we,” “our,” or “us”), your privacy is important to us. This Digital Privacy Policy (“Policy”) applies to our website, wsbonline.com (the “Site”). It does not apply to information collected offline or outside the Site. This Policy explains what information we collect on our Site, how we collect it, and how we use it. By using the Site, you agree to this Policy. If you do not agree, please do not use the Site.
WaterStone Bank also uses and shares customer personal information in accordance with our Privacy Notice. Additional terms and conditions may apply for certain parts of our Site. WaterStone Bank is committed to ensuring our Site and policies are accessible to all users, including those with disabilities. If you require assistance, please contact us.
Information We Collect
Information You Provide to Us
We may collect personal information when you interact with the Site, such as: name, email address, telephone number, mailing address, business name, login information, location, financial and account information, or messages, pictures, or receipts you submit via the Site.
If you enable our mobile app to use biometric authentication (such as facial scan or fingerprint), we use this information to confirm your identity but do not collect or store your biometric data.
Information We Collect Automatically
As you use our Site, we may automatically collect information such as: IP address, location, device type, date and time of visit, operating system, browser type and version, activities on the Site, mobile device unique ID (if applicable). The Site does not respond to “Do Not Track” signals.
Information from Third-Parties
We may receive information about individuals from third-party service providers, affiliates, and partners. For example, we may receive analytics data or information about email campaign interactions.
Automatic Information Collecting Technologies
WaterStone Bank partners with third-party analytics and advertising providers to better understand how users interact with our Site and to deliver relevant content and advertisements. These partners may collect information about your device, browsing activity, and usage patterns through technologies such as cookies, web beacons, and similar tools.
We use Google Analytics 4 (GA4) and similar standard web tools to help us understand how visitors use our Site. GA4 uses an event-based measurement model and relies on a combination of first-party cookies and device/browser signals to collect information such as pages visited, time on page, browser type, device type, and general location (city-level). GA4 does not use third-party cookies. This information helps us evaluate Site performance, identify trends, and improve user experience. You can learn more about Google’s privacy practices at https://policies.google.com/privacy.
We also work with advertising partners who use cookies or similar technologies to provide interest-based advertising. These partners collect information about your visits to our Site and other websites to show you ads that may be relevant to your interests. We do not use advanced cross-site personal profiling tools, and ads are not personalized in all cases. Information collected by these partners may be shared with WaterStone Bank for analytics and reporting purposes, and their use of information is governed by their own privacy policies.
Our Site may use standard technologies such as cookies, web beacons, and logging. You may set your browser to refuse cookies or alert you when cookies are being sent; however, some features of the Site may not function properly without them.
How We Use Information
We use information for purposes including providing the Site, services, and products, responding to requests for information, products, or services, marketing, including informing you about new products and services, operating sweepstakes, surveys, contests, and promotions, customer support, resolving problems and disputes, improving the Site and services, protecting the security and integrity of the Site, monitoring compliance and enforcing policies, preventing fraud and fulfilling legal obligations, notifying you about changes to the Site or services, any other purpose disclosed at the time of collection or with your consent, as permitted by law.
We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. When information is no longer needed, we securely delete or anonymize it. You may opt-out of marketing communications at any time using the unsubscribe link in our emails or by contacting us.
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from such children.
Disclosure of Your Information
We may share your information with subcontractors, service providers, and third-parties supporting our business or the Site, with a buyer or successor in the event of a merger, sale, or transfer of assets, for any other purposes disclosed at the time of collection or with your consent, to comply with legal obligations, court orders, or regulatory requests, to enforce or protect our rights, property, or safety, or that of users or third-parties.
If you access the Site from outside of the United States, your information may be transferred to, stored, and processed in the United States. We implement appropriate safeguards to protect your information in accordance with applicable law. Residents of certain jurisdictions may have additional rights regarding their personal information, such as the ability to access, delete, or opt out of the sale or sharing of their data. WaterStone Bank is committed to honoring these rights and provides mechanisms for individuals to exercise them as required by applicable law. For more information or to submit a request, please contact us using the details provided in this policy.
External Websites
Our Site may contain links to third-party websites, including social media platforms. WaterStone Bank is not responsible for the privacy policies or content of those websites. We recommend reviewing the privacy policy of any website before providing personal information. You access third-party links at your own risk. Links to third-party websites do not imply an affiliation between WaterStone Bank and the website owner nor an endorsement, approval, or verification of any content contained on those websites.
Security
We strive to use reasonable means to secure your personal information. However, transmission of information over the Internet and mobile platforms is not always secure, and we cannot guarantee complete security. In the event of a data breach involving your personal information, WaterStone Bank will promptly notify affected users as required by applicable law. Notification will include all information required by applicable law, including a description of the breach, the types of information involved, and recommended steps to protect your information. We are committed to transparency and will communicate updates as appropriate.
Changes to This Policy
We may update this Policy to reflect changes in our practices or for legal or business reasons. The current Policy will always be posted on the Site. We encourage you to review it regularly. Continued use of the Site after changes constitutes acceptance.
Contact Us
To ask questions or comment about this Policy, or to update or remove your contact information, please contact us.
Mail: WaterStone Bank, 11200 W Plank Court, Wauwatosa, WI 53226 Attention: Marketing Department
Email: [email protected]
Digital Privacy Policy
At WaterStone Bank (“WaterStone,” “we,” “our,” or “us”), your privacy is important to us. This Digital Privacy Policy (“Policy”) applies to our website, wsbonline.com (the “Site”). It does not apply to information collected offline or outside the Site. This Policy explains what information we collect on our Site, how we collect it, and how we use it. By using the Site, you agree to this Policy. If you do not agree, please do not use the Site.
WaterStone Bank also uses and shares customer personal information in accordance with our Privacy Notice. Additional terms and conditions may apply for certain parts of our Site. WaterStone Bank is committed to ensuring our Site and policies are accessible to all users, including those with disabilities. If you require assistance, please contact us.
Information We Collect
Information You Provide to Us
We may collect personal information when you interact with the Site, such as: name, email address, telephone number, mailing address, business name, login information, location, financial and account information, or messages, pictures, or receipts you submit via the Site.
If you enable our mobile app to use biometric authentication (such as facial scan or fingerprint), we use this information to confirm your identity but do not collect or store your biometric data.
Information We Collect Automatically
As you use our Site, we may automatically collect information such as: IP address, location, device type, date and time of visit, operating system, browser type and version, activities on the Site, mobile device unique ID (if applicable). The Site does not respond to “Do Not Track” signals.
Information from Third-Parties
We may receive information about individuals from third-party service providers, affiliates, and partners. For example, we may receive analytics data or information about email campaign interactions.
Automatic Information Collecting Technologies
WaterStone Bank partners with third-party analytics and advertising providers to better understand how users interact with our Site and to deliver relevant content and advertisements. These partners may collect information about your device, browsing activity, and usage patterns through technologies such as cookies, web beacons, and similar tools.
We use Google Analytics 4 (GA4) and similar standard web tools to help us understand how visitors use our Site. GA4 uses an event-based measurement model and relies on a combination of first-party cookies and device/browser signals to collect information such as pages visited, time on page, browser type, device type, and general location (city-level). GA4 does not use third-party cookies. This information helps us evaluate Site performance, identify trends, and improve user experience. You can learn more about Google’s privacy practices at https://policies.google.com/privacy.
We also work with advertising partners who use cookies or similar technologies to provide interest-based advertising. These partners collect information about your visits to our Site and other websites to show you ads that may be relevant to your interests. We do not use advanced cross-site personal profiling tools, and ads are not personalized in all cases. Information collected by these partners may be shared with WaterStone Bank for analytics and reporting purposes, and their use of information is governed by their own privacy policies.
Our Site may use standard technologies such as cookies, web beacons, and logging. You may set your browser to refuse cookies or alert you when cookies are being sent; however, some features of the Site may not function properly without them.
How We Use Information
We use information for purposes including providing the Site, services, and products, responding to requests for information, products, or services, marketing, including informing you about new products and services, operating sweepstakes, surveys, contests, and promotions, customer support, resolving problems and disputes, improving the Site and services, protecting the security and integrity of the Site, monitoring compliance and enforcing policies, preventing fraud and fulfilling legal obligations, notifying you about changes to the Site or services, any other purpose disclosed at the time of collection or with your consent, as permitted by law.
We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. When information is no longer needed, we securely delete or anonymize it. You may opt-out of marketing communications at any time using the unsubscribe link in our emails or by contacting us.
Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from such children.
Disclosure of Your Information
We may share your information with subcontractors, service providers, and third-parties supporting our business or the Site, with a buyer or successor in the event of a merger, sale, or transfer of assets, for any other purposes disclosed at the time of collection or with your consent, to comply with legal obligations, court orders, or regulatory requests, to enforce or protect our rights, property, or safety, or that of users or third-parties.
If you access the Site from outside of the United States, your information may be transferred to, stored, and processed in the United States. We implement appropriate safeguards to protect your information in accordance with applicable law. Residents of certain jurisdictions may have additional rights regarding their personal information, such as the ability to access, delete, or opt out of the sale or sharing of their data. WaterStone Bank is committed to honoring these rights and provides mechanisms for individuals to exercise them as required by applicable law. For more information or to submit a request, please contact us using the details provided in this policy.
External Websites
Our Site may contain links to third-party websites, including social media platforms. WaterStone Bank is not responsible for the privacy policies or content of those websites. We recommend reviewing the privacy policy of any website before providing personal information. You access third-party links at your own risk. Links to third-party websites do not imply an affiliation between WaterStone Bank and the website owner nor an endorsement, approval, or verification of any content contained on those websites.
Security
We strive to use reasonable means to secure your personal information. However, transmission of information over the Internet and mobile platforms is not always secure, and we cannot guarantee complete security. In the event of a data breach involving your personal information, WaterStone Bank will promptly notify affected users as required by applicable law. Notification will include all information required by applicable law, including a description of the breach, the types of information involved, and recommended steps to protect your information. We are committed to transparency and will communicate updates as appropriate.
Changes to This Policy
We may update this Policy to reflect changes in our practices or for legal or business reasons. The current Policy will always be posted on the Site. We encourage you to review it regularly. Continued use of the Site after changes constitutes acceptance.
Contact Us
To ask questions or comment about this Policy, or to update or remove your contact information, please contact us.
Mail: WaterStone Bank, 11200 W Plank Court, Wauwatosa, WI 53226 Attention: Marketing Department
Email: [email protected]
Protecting Children Online
WaterStone Bank allows accounts to be opened up online by custodians for children under the age of 13. We do not allow children under the age of 13 to open up accounts without a custodian. Information obtained at account opening is provided by the custodian and should not be provided by the child. We do not market or solicit personal information from children under the age of 13. Additionally we encourage that parents supervise their children when they go online. For more information on Children’s Online Privacy Protection Act (COPPA), please visit the Federal Trade Commission web site.
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