Foreign Currency Exchange | WaterStone Bank


Currency exchange no cash limits

No Cash Limits

Currency exchange available to all established customers

Quick Order Pick-up

Currency exchange 50 plus currencies

50+ Currencies Available

How to Order Foreign Currency

How to order foreign currency step 1

Visit one of 5 locations

Established customers may place orders 9am-3pm Monday-Friday¹. Orders placed after 3pm or on Saturday are calculated with the next business days exchange rate².

How to order foreign currency step 2

Choose your currency and place your order

All orders are subject to a $20 fee³. One fee applies for multiple currency orders at one time. Time deposit and mortgage customers must use cash for any fees.

How to order foreign currency step 3

Orders are ready for pick up in 1-2 business days

You will be contacted when your order is ready to pick up at the branch. Any orders not picked up within 10 business days are subject to returns and all fees.

Choose from a variety of available currencies


  • Australian Dollar
  • Canadian Dollar
  • Chinese Yuan
  • European Euro
  • Japanese Yen


  • Korean Won
  • Mexican Peso
  • Swiss Franc
  • United Kingdom Pound
  • ...and more!

Currency Exchange Travelling Customers

How to Return Foreign Currency

Visit one of our five branches that offer currency exchange during normal business hours Monday - Friday. 

  • All currency returns are subject to a $20 fee³
  • Time deposit and mortgage customers must receive returns in the form of a Cashier's Check
  • All returned bills must be free of rips, tears or mutilation
  • No change is accepted


Franklin/Hales Corners Branch
6555 S Lovers Lane Rd.
Franklin, WI 53132

Germantown/Menomonee Falls Branch
W188N9820 Appleton Ave.
Germantown, WI 53022

Oak Creek/27th St. Branch
6560 S 27th St.
Oak Creek, WI 53154

Waukesha Branch
21505 E Moreland Blvd.
Waukesha, WI 53186

Wauwatosa State St. Branch
7500 W State St.
Wauwatosa, WI 53213

WaterStone Bank offers foreign currency exchange services of more than 50 currencies at five locations: Franklin/Hales Corners, Germantown/Menomonee Falls, Oak Creek/27th Street, Wauwatosa/State Street, and Waukesha. All foreign currency exchange orders and returns must be done in person at a branch.

¹ Established customers are all demand deposit, time deposit, and mortgage account holders that have maintained a balance for more than 30 days. 

² The currency exchange rate used at WaterStone Bank may differ than the daily rate of exchange and are subject to daily fluctuations. 

³ A $20.00 fee is assessed for orders and return orders; fee is subject to change at any time. Currency orders placed and not picked up within 10 business days are subject to a return fee and any depreciation. Fees will be waived for Student, MVP and HERO program customers up to two times annually. Time deposit and mortgage customers must pay fees in cash. Return orders for time deposit and mortgage customers include a cashiers check fee; no cash back. Please see a banker for more details. 

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