Prevention is key
To reduce chances of identity theft, practice preventative measures, such as:
- Shred important documents that include any sensitive information, such as bank account number on a monthly statement.
- When disposing of debit and credit cards, make sure to cut through the numbers and magnetic strips. Thieves will go to great lengths to piece them back together.
- Routinely monitor your debit and credit card transactions to identify and report suspicious activity in a timely manner.
- Make sure your password is strong and secure, including a mix of lower and upper-case letters, numbers, and symbols. Do not include easily identifiable information, such as your mother's maiden name or the last four digits of your SSN.
- Enable two-factor authentication on as many accounts as possible.
- Verify the website you are visiting or making transactions with starts with "https" and has a lock in the upper left corner of the screen.
- Regularly monitor your credit report and report any inquiries you do not recognize immediately.
- Always pay close attention to grammar and spelling mistakes in e-mails.
- If you must mail sensitive documents such as a check or tax information, deposit outgoing mail into a secure blue box.
- Never provide your personal information in response to an unsolicited e-mail, fax, letter, or internet advertisement.
- When using e-mail for account inquiries to WaterStone Bank, always send your message through secure Digital Banking.
- When WaterStone Bank requests information, you have the option to submit the required information by mail or in person. You are never required to give personal information over the phone or through e-mail.