Security Tips | WaterStone Bank

alert iconIMPORTANT NOTICE: Beware of Fraudulent texts. We've been made aware of fraudulent messages asking customers to confirm debit card transactions. Please note that texts from WaterStone Bank come from a 5-digit short code, while these fake texts come from a 10-digit phone number. If you're ever unsure, do not respond—call our Customer Support Center at 414-761-1000 for assistance.

Remember that WaterStone Bank will not call you directly and ask for your personal information.

If you are sending loan related payments or wire transfers, remember that WaterStone bank will not email you wire instructions containing your personal account information such as routing and or account numbers. To avoid falling victim to scamming, be sure to confirm all your information before approving and sending wire and ACH transfers.

If you have any questions or believe you may have fell victim to a scam, please call our Customer Support Center at (414) 761-1000 or your local branch immediately.

Today, scams have unfortunately become a prevalent threat, targeting unsuspecting individuals from all walks of life.

Understanding how these scams operate, their warning signs, and the precautions you can take will equip you to stay one step ahead of the fraudsters.

Security Tips Landing Page Icon

Hear from the experts:


We're hiring!

Click to learn more.